Retail Sales Consultant - Seasonal - Westfield Old Orchard - Skokie, IL
About The Position
Swarovski is hiring a seasonal Retail Sales Consultant at Westfield Old Orchard in Skokie, Illinois. The role focuses on delivering exceptional customer service, creating memorable brand experiences, inspiring customers with Swarovski products, and achieving sales goals while contributing to a collaborative retail team. The stated pay range is $15.00–$18.00, with the possibility of participating in a sales incentive bonus program; however, the bonus program applies to regular employees and not seasonal hires. The Sales Consultant creates emotional connections through product storytelling, builds customer relationships and promotes loyalty programs, and works with colleagues to maintain a welcoming, organized store. The role also involves staying informed about products and using digital tools to improve the customer experience. Swarovski offers product and personal training and supports career development toward leadership or specialist roles.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Development support and opportunities to grow into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
