About The Position

As a Sales Consultant at Swarovski, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for the products while achieving sales goals and contributing to a vibrant team. The role involves creating emotional connections through storytelling, building customer relationships, and using digital tools to enhance the customer experience. The position is part-time at the Madison Avenue location in New York, NY.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Sales incentive bonus pay program
  • Recognition awards
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave
  • Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance
  • Comprehensive product and personal training
  • Career development opportunities
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