Retail Sales Consultant - Bi-Lingual

Optimum•Morristown, NJ

16h•Onsite

About The Position

Optimum is seeking driven and enthusiastic professionals to join their team as Retail Sales Consultants. This role is part of one of the largest sales channels in the company, focusing on selling industry-leading connectivity solutions and creating lifelong customers through exceptional customer service. The company culture supports personal and professional growth, providing a pathway to success and a lucrative compensation plan.

Requirements

High school diploma or equivalent.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills.
Ability to travel to other stores within 35 miles may be required for some locations.
Ability to stand for prolonged periods.
Potential for lifting up to 25 pounds.
Ability to work full time and weekends as necessary.

Nice To Haves

Bi-Lingual skills are preferred.

Responsibilities

Act as a connection builder by engaging with customers, listening to their needs, and providing personalized guidance to help them find the right products and services.
Serve as a product expert, staying up-to-date with the latest trends in the telecommunications/mobile industry to educate customers and recommend solutions.
Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues, and troubleshoot technical problems.
Embody the Optimum brand by demonstrating professionalism, integrity, and enthusiasm in all customer interactions.
Collaborate with colleagues to ensure an exceptional customer experience, sharing knowledge, assisting with inquiries, and fostering a supportive team environment.