Retail Sales Consultant - Bi-Lingual

Optimum•Village/Town of Mount Kisco, NY

1d•Onsite

About The Position

Optimum is seeking driven and enthusiastic professionals to join their team as Retail Sales Consultants. This role is part of one of the largest sales channels in the company, focusing on selling industry-leading connectivity solutions and creating lifelong customers through exceptional customer service. The company culture supports personal and professional growth, providing a pathway to success and a lucrative compensation plan.

Requirements

High school diploma or equivalent.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills.
Ability to travel to other stores within 35 miles may be required for some locations.
Standing for prolonged periods.
Potential for lifting up to 25 pounds.
Ability to work full time and weekends as necessary.

Nice To Haves

Bi-Lingual preferred.

Responsibilities

Act as the first point of contact for customers, creating a positive and welcoming environment.
Engage with customers, listen to their needs, and provide personalized guidance to help them find the right products and services.
Educate customers about different product and service options and recommend the best solutions.
Assist customers with billing and service-related questions, ensuring clear understanding of their accounts.
Process payments, exchanges, and equipment issues efficiently and accurately.
Troubleshoot technical problems and provide solutions.
Embody the Optimum brand by demonstrating professionalism, integrity, and enthusiasm.
Represent company values and create a lasting positive impression.
Work closely with colleagues to ensure an exceptional customer experience.
Share knowledge, assist with complex inquiries, and provide backup support.
Foster a supportive and collaborative team environment.