Retail Sales Consultant - Bi-Lingual

Optimum • Bayonne, NJ

20h • Onsite

About The Position

Optimum is a leader in connectivity, seeking driven and enthusiastic professionals to join their team. A career at Optimum involves enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions. The company values resourcefulness, collaboration, and consistent excellence. As a Retail Sales Consultant, you will be a key part of one of the largest sales channels, forging connections with customers, exceeding sales targets, and delivering an unparalleled customer experience. You will act as an in-store brand ambassador, focusing on selling industry-leading connectivity solutions and creating lifelong customers through exceptional service. Optimum's culture supports personal and professional growth, providing a pathway to success and enabling employees to be successful earners in a lucrative compensation plan.

Requirements

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 25 pounds.
• Ability to work full time and weekends as necessary.

Nice To Haves

• Bi-Lingual preferred

Responsibilities

• Connection builder: Create a positive and welcoming environment, engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
• Store Expert: Develop a deep understanding of Optimum's products and services, stay updated with industry trends, and educate customers to recommend the best solutions.
• Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues efficiently, and troubleshoot technical problems to ensure satisfaction.
• Brand Ambassador: Embody the Optimum brand by demonstrating professionalism, integrity, and enthusiasm in all customer interactions, representing company values.
• Team Builder: Collaborate with colleagues to ensure an exceptional customer experience, share knowledge, assist with inquiries, and foster a supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees