Human Resources Generalist (Bi-Lingual)

Hans Kissle•Haverhill, MA

1d•Onsite

About The Position

The HR Generalist serves as a hands-on HR partner within a manufacturing environment, with primary responsibility for recruiting, employee relations, unemployment administration, and management of the site’s temporary employee program. This role works closely with plant leadership, staffing partners, and employees to support workforce stability, compliance, and a positive employee experience. The ideal candidate is bilingual (English/Spanish), experienced in manufacturing operations, and comfortable working onsite with a high-volume hourly workforce.

Requirements

High School Diploma and/or equivalent experience required
A minimum of 3 years of HR experience preferred
Bilingual in English and Spanish required
Extremely proficient with Microsoft Office Suite and related program software
Fluency in English and Spanish, both written and verbal
Ability to translate HR concepts, policies and processes clearly for a bilingual workforce
Comfortable addressing sensitive issues directly with employees and supervisors
Maintains visibility and approachability on the production floor
Maintains through and defensible employment records related to attendance, discipline and terminations
High level of integrity, discretion and professionalism
Strong organizational and time management skills in a fast paced environment
Ability to balance employee advocacy with business needs
Self-directed and accountable
This is an onsite position based at a manufacturing facility and requires onsite presence five days per week.
Ability to sit, stand, and walk for extended periods of time, including regular movement between the office and production floor.
Ability to navigate a manufacturing environment, including exposure to varying temperatures, noise levels, and workplace conditions typical of food manufacturing operations.
Ability to occasionally bend, stoop, reach, or climb stairs during employee interactions, orientations, audits, or events.
Ability to occasionally lift and/or move up to 25–50 pounds, such as materials for onboarding, employee events, or training setups.
Must be able to communicate effectively in person, over the phone, and in writing, in both English and Spanish.
When present in production areas, personal protective equipment (PPE) is required, which may include safety shoes, hair/beard nets, safety glasses, and hearing protection.
Prolonged periods of working at a computer utilizing typical office equipment (keyboard, mouse, monitor).

Nice To Haves

Bachelor’s degree preferred
Food manufacturing experience, preferred
Experience with unemployment claims administration and hearings preferred

Responsibilities

Lead full-cycle recruiting for hourly and salaried plant roles, including job postings, screening, interviewing, offer coordination, and onboarding.
Partner closely with plant leadership to understand staffing needs and workforce planning requirements.
Manage and administer the temporary employee program for the location, including: Partnering with temporary staffing agencies
Coordinating requisitions, onboarding, and orientation for temp employees
Monitoring attendance, performance, and conversion readiness
Serving as the primary point of contact for agency-related issues
Serve as a primary point of contact for employee relations matters, responding to concerns and questions in both English and Spanish.
Partner with supervisors and managers on performance management, coaching, corrective action, and policy interpretation.
Conduct or support workplace investigations as needed and provide guidance consistent with company policy and employment laws.
Support a positive employee experience on the plant floor through regular visibility and engagement.
Manage unemployment administration for the location, including claim responses, documentation, hearings, and coordination with third-party vendors or state agencies.
Maintain accurate and timely records related to employee separations, attendance, disciplinary actions, and employment status changes.
Support compliance with federal and state employment laws and internal HR policies.
Participate in new hire onboarding and orientation for both direct hire and temporary employees as needed.
Lead and track the 30-60-90 day new hire check-in process, ensuring feedback is completed, documented, and escalated as appropriate.
Coordinate plant-wide town halls and employee communication meetings, including logistics, content coordination, and follow-up.
Own and manage the company newsletter, including content development, coordination with leadership, and distribution.
Translate HR documents and provide bilingual support during meetings, trainings, and employee interactions.
Participate in HR and employee engagement initiatives in coordination with the broader HR team.
Perform other duties as assigned to support plant operations and organizational needs.
Promote and enforce workplace safety policies and procedures.
Support factory improvement initiatives individually and with cross-functional teams.
Participate in root cause analysis and problem-solving initiatives.