Retail Sales Clerk II - Price

State of Utah Office of the Governor • Price, UT

1d • Onsite

About The Position

The Retail Sales Clerk II supports the Department of Alcoholic Beverage Services’ service-focused mission by providing superior customer service in an in-office retail setting. The role involves helping customers select products, sharing product knowledge, processing sales, and supporting store operations. It may also include filling wholesale liquor orders for clubs, restaurants, and hotels.

The clerk verifies customer identification to ensure sales are made only to people age 21 or older, screens for intoxication, and maintains awareness for loss prevention. The position also involves receiving, inspecting, storing, and displaying merchandise; maintaining a clean, orderly, and safe facility; and assisting with inventory checks and store operations during busy periods or in the absence of management. The schedule is flexible across shifts Monday through Saturday, 8:00 AM to 8:00 PM. DABS stores are closed Sundays and state and federal holidays.

Requirements

• Must be at least 21 years of age.
• Able to lift up to 50 pounds.
• Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 8:00 PM.
• Must successfully pass a criminal background check.
• Able to speak clearly and understand spoken information effectively.
• Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
• Strong active listening, speaking, and professional communication skills.
• Ability to influence positive outcomes, guide conversations, and help reconcile differences or objections.
• Interpersonal awareness and ability to respond tactfully and professionally in a fast-paced environment.
• Ability to use logic and reasoning to evaluate alternative solutions and approaches.
• Ability to recognize actual or potential problems and address them early.
• Helpful, positive service orientation and willingness to support customers and the team.
• Ability to stand, walk over rough surfaces, bend, crouch, stoop, stretch, reach, and repeatedly or for extended periods lift moderately heavy items up to 50 pounds.

Nice To Haves

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Responsibilities

• Greet and assist customers with finding products, making selections, and understanding product offerings.
• Verify customer identification to ensure sales are made only to customers age 21 or older, screen for intoxication, and maintain situational awareness for loss prevention.
• Process transactions accurately at the cash register, handle cash and card payments, give correct change, and balance the till at the end of a shift.
• Receive, inspect, store, and display merchandise.
• Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Keep the facility clean, orderly, and safe, including occasional light maintenance such as clearing sidewalks.
• Assist with inventory spot-checks and support store operations during peak times or in the absence of management.
• Learn the product inventory, provide product demonstrations or recommendations, and use basic sales techniques to enhance customer experience.

Benefits

• Full benefits package, including a comprehensive benefits package and retirement options.
• Job stability and security as a State of Utah employee.
• Opportunities to develop skills and gain leadership opportunities.
• Supportive work environment emphasizing cooperation and mutual support.
• Stores are closed on Sundays and all state and federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed