About The Position

The Associate I, Retail Sales Cashier, provides exceptional customer service by greeting customers, responding to inquiries, and assisting with questions, concerns, and purchases. The position processes accurate transactions using a computer-based point-of-sale system, verifies till counts, and maintains a balanced cash drawer. It also supports Goodwill’s mission by inviting customers to round up their purchases and explaining the initiative. The associate helps maintain a clean, organized, well-stocked sales floor and POS area, completes opening and closing procedures, and follows retail and safety policies. The role may involve cross-training or providing backup in other departments, as well as additional duties as required. Evening and weekend availability is required; the schedule may also include holidays and occasional overtime.

Requirements

  • Strong cash-handling skills are highly preferred.
  • Must be accurate with numbers and general calculations and understand the value of coins and U.S. currency.
  • Must be able to perform basic addition, subtraction, and multiplication.
  • Must communicate effectively with customers, managers, supervisors, staff, and peers.
  • Must be able to operate a computer-based cash register and credit card machine.
  • Must be able to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Must be able to see color for accurate transactions.
  • Must be available for a varied schedule that includes evenings, weekends, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail sales or cash-handling experience preferred.

Responsibilities

  • Greet customers warmly and respond to inquiries in a timely, professional manner.
  • Provide customer assistance with questions, concerns, and purchases.
  • Verify till counts, process accurate transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Engage customers in the roundup initiative and share information about the mission it supports.
  • Maintain excellent customer service while upholding company values.
  • Complete opening and closing procedures.
  • Clean and organize the sales floor, including shelves and racks; pick up items from the floor; put away products and returned or unwanted items.
  • Maintain a safe, clean, organized, and well-stocked POS area, sales floor, and restrooms.
  • Make customer delight/power hour calls over the intercom to organize and clean the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Daily Pay access through DailyPay, allowing employees to access earned pay on their own schedule.
  • Eligible part-time Retail and Sales/Operations employees receive paid holidays, sick leave, jury duty leave, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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