About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by greeting customers in a welcoming manner and responding promptly and professionally to inquiries. The role completes accurate, friendly transactions using a computer-based point-of-sale system, verifies till counts, and maintains a balanced cash drawer. The associate supports Goodwill’s mission by encouraging customers to round up their purchases and explaining the mission the initiative supports. The position also helps maintain a clean, safe, organized, and well-stocked sales floor, point-of-sale area, and restrooms. Responsibilities include assisting customers with questions and purchases, completing opening and closing procedures, organizing and returning merchandise, and following retail-center and safety policies. Associates may be cross-trained or provide backup in other departments as needed. The role may include additional duties beyond those listed. This is a part-time position requiring evening and weekend availability, with a varied schedule that may include holidays and occasional overtime. Pay is $16.51 per hour. The position is eligible for DailyPay. Eligible part-time employees in the Retail and Sales/Operations Division receive paid holidays, sick leave, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participation requires being at least 18 years old. Goodwill of Colorado is a Public Service Loan Forgiveness Program-eligible employer.

Requirements

  • Strong customer service skills.
  • Accuracy with numbers and general calculations, including understanding the value of coins and United States currency.
  • Ability to use basic math, including addition, subtraction, and multiplication.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to operate a computer-based cash register and credit card machine.
  • Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Ability to see color for accurate transactions.
  • Ability to work a varied schedule that includes evenings, weekends, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail sales or cash handling experience preferred.
  • Strong cash handling skills highly preferred.

Responsibilities

  • Greet customers and provide welcoming, timely, professional customer service.
  • Respond to customer questions, concerns, and purchase needs.
  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Promote the roundup initiative by engaging customers and sharing information about the mission it supports.
  • Complete opening and closing procedures.
  • Maintain a clean, organized, and well-stocked sales floor by cleaning and organizing shelves and racks, picking items up, putting away products, and returning unwanted or returned merchandise.
  • Maintain a safe, clean, organized, and well-stocked point-of-sale area, sales floor, and restrooms.
  • Make customer delight/power hour announcements over the intercom to organize and clean the sales floor.
  • Follow retail-center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional responsibilities as required.

Benefits

  • DailyPay access to pay on the employee's preferred schedule.
  • Paid holidays for eligible part-time employees in the Retail and Sales/Operations Division.
  • Sick leave for eligible part-time employees in the Retail and Sales/Operations Division.
  • Jury duty leave for eligible part-time employees in the Retail and Sales/Operations Division.
  • Bereavement leave for eligible part-time employees in the Retail and Sales/Operations Division.
  • Option for employees age 18 or older to make pre-tax or post-tax (Roth) contributions to the retirement plan.
  • Public Service Loan Forgiveness Program-eligible employer.
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