Retail Sales Associate - Part Time

Curaleaf•Gainesville, FL

1d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent the brand and help customers explore cannabis products. The role focuses on providing welcoming, informative, inclusive, and engaging service, offering personalized product recommendations, building customer trust, processing purchases, and supporting a fast-paced retail operation. The position is at 2300 SW 34th St, Gainesville, Florida, with 15–20 hours of shift availability; weekend availability is strongly preferred. The hourly pay rate is $15.00.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Conflict resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to working well within a team.
Ability to meet the stated physical demands, including standing for extended periods and lifting up to 50 pounds occasionally.
Ability to work in confined spaces and adapt to an ever-changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner.
Build connections with customers, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to changing priorities and a fast-paced retail environment.
Take on additional duties as needed to support the team and store.