Retail Sales Associate, Riverside Galleria at Tyler - Full Time

Macy's • Riverside, CA

3d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. The role includes engaging with customers on the sales floor and in fitting rooms, sharing product knowledge, and contributing to a welcoming, memorable customer experience. It is more than a cashier role; customer service, selling, teamwork, and goal achievement are central to the position.

You help keep the shopping environment clean, organized, and inviting. Daily work includes preparing the sales floor, learning about new arrivals, top-selling products, trends, and promotions, maintaining merchandise and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

The position requires regular, dependable attendance and punctuality, with flexible availability for days, evenings, weekends, and holidays. Physical duties include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues must be able to stand for at least two consecutive hours and lift at least 25 pounds. The role also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort with communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personal conversations, learn their needs, and offer tailored product and service recommendations.
• Use product knowledge and smart selling behaviors to achieve sales goals and build customer trust and loyalty.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Share the benefits of the Macy’s Loyalty program and ensure customers have what they need before ending each interaction with a sincere thank-you.
• Collaborate with teammates and support one another to deliver individual and store results.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed