About The Position

As a Retail Sales and Recovery Associate, you create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, approachable service and support your team in achieving sales goals through consistent, high-quality customer interactions. At the start of the day, you prepare the sales floor, review goals, new arrivals, top sellers, and promotions, and greet coworkers. During the day, you welcome customers and engage them in personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share loyalty program benefits, make sure customers have what they need, and collaborate with colleagues to serve customers and communities. You take pride in your work, pursue improvement, and contribute to individual and store results. This seasonal retail position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours; hours depend on business needs and colleague availability.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules or procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
  • Be comfortable using electronic devices.
  • Meet physical requirements that include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Stand for at least two consecutive hours and lift at least 25 pounds.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Create a welcoming shopping experience through friendly, genuine customer service.
  • Keep the store clean, organized, visually engaging, and ready for customers.
  • Maintain merchandise displays and recover the sales floor and fitting rooms.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and ensure customers have what they need.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Work toward sales goals and contribute to individual and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program, including mental health counseling and legal and financial advice
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