About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You identify customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. They welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and help ensure customers leave with what they need. Teamwork, collaboration, and ongoing learning support strong individual and store results.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.

Responsibilities

  • Deliver customer-focused selling and genuine hospitality, identifying customer needs and offering personalized recommendations.
  • Use product knowledge and smart selling behaviors to achieve sales goals and build customer loyalty.
  • Review sales goals, new arrivals, best-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and build friendly, personal relationships.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Collaborate with colleagues and support one another to serve customers and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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