Seasonal Retail Sales and Recovery Associate, Riverside Galleria at Tyler
About The Position
As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You offer friendly, personal service and support your team in achieving sales goals. Colleagues prepare the sales floor for customers, stay informed about goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a sincere, personal closing to each interaction. The role also involves collaborating with colleagues, taking pride in improving daily, and contributing to individual and store results. The position requires regular attendance and punctuality, availability for days, evenings, weekends, and holidays, and the ability to communicate effectively, use electronic devices, and perform the listed physical duties. Macy’s describes a dynamic, inclusive work environment with competitive pay and benefits. The job description notes that it is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in team dynamics.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through friendly, personal customer service.
- Keep the store clean, organized, and visually engaging, including maintaining merchandise displays and tidying fitting rooms.
- Prepare and maintain a customer-ready sales floor by recovering merchandise and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Support sales goals and share the benefits of the Loyalty program with customers.
- Ensure customers have what they need and close interactions with a sincere thank-you.
- Collaborate with coworkers and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
