Seasonal Retail Sales Associate, Riverside Galleria at Tyler
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a welcoming shopping experience. You also help keep the sales floor clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review goals, learn about new arrivals, popular products, trends, and promotions, and get ready to assist customers. During the day, they welcome customers and build friendly relationships; maintain a shoppable space by merchandising merchandise, processing damages, testers, and vendor returns, updating signs and prices, and supporting merchandise moves; and share loyalty-program benefits and provide a thoughtful close to each interaction. Colleagues collaborate with one another, take pride in their work, and strive to achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide welcoming, personalized customer service and build customer relationships.
- Understand customer needs and recommend appropriate products and services.
- Achieve sales goals through customer engagement and effective selling behaviors.
- Assist customers on the sales floor and in fitting rooms.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts and process damages, testers, and select merchandise for return to vendors.
- Update signs and pricing and support merchandise moves.
- Share loyalty-program benefits and ensure customers have what they need before concluding interactions.
- Collaborate with colleagues to support customers and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
