Seasonal Retail Sales Associate, Glendale Galleria

Macy's•Glendale, CA

3d•$18 - $22•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. On the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and keeping up with trends and promotions. They welcome customers, build friendly relationships, maintain shoppable merchandise displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. The role also emphasizes teamwork, continuous learning, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and motivation to meet daily sales goals.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Welcome customers and build relationships through friendly, personalized conversations and attentive service.
Understand customer needs and recommend suitable products and services, including in the fitting room and on the sales floor.
Work toward daily sales goals and achieve selling targets through customer engagement and effective selling behaviors.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damaged merchandise, testers, and selected merchandise to be returned to vendors.
Update signs and pricing.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
Collaborate with colleagues to serve customers and the community, improve performance, and achieve individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.