Seasonal Retail Sales Associate, Glendale Galleria

Macy's•Glendale, CA

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you blend results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, you welcome customers, build personal connections, maintain a shoppable space, and support merchandising and store operations. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to handle electronic devices.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide a warm welcome and personalized customer service, learn customers’ needs, and recommend relevant products and services.
Engage customers and use effective selling behaviors to achieve daily sales goals and store results.
Share product knowledge, new arrivals, trends, promotions, and Loyalty program benefits with customers.
Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts and supporting merchandise moves.
Process damages, testers, and selected merchandise for return to vendors; update signs and pricing.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.
Collaborate with teammates and contribute to a supportive, customer-focused work environment.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice