Retail Sales Associate (AM)

The Salvation Army Central Territory • Gurnee, IL

4d • Onsite

About The Position

The Salvation Army is seeking a friendly and enthusiastic Retail Sales Associate to help create a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and mission-driven work, turning donations into resources that support the organization’s community programs. The position is part-time, up to 28 hours per week, at the Gurnee location. The listed shift is 4:30 p.m.–8:30 p.m.; hours may vary and include Saturdays.

Training on the Point of Sale (POS) system is provided, with expected proficiency within three months. Ongoing professional development opportunities are available. Candidates must also perform at least one of these duties: bank running (requiring reliable transportation), pricing, or cross-training in other departments.

Requirements

• High school diploma or currently pursuing a high school diploma.
• Strong English communication skills for interactions with customers and team members.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
• Reliable, team-oriented mindset.
• Reliable transportation.
• Ability to stand for extended periods, move throughout the store, and handle merchandise.

Responsibilities

• Greet customers, provide assistance, and deliver exceptional customer service.
• Process sales transactions accurately using the POS system, including opening, closing, and balancing.
• Clean, organize, and restock the store to maintain its appearance.
• Process and display new merchandise to help meet daily production goals.
• Contribute to a positive shopping environment.
• Perform at least one of the following duties: bank running, pricing, or cross-training in other departments.
• Maintain a professional appearance and follow the dress code.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Paid time off prorated for part-time employees.
• Vacation days, with accrual beginning after the first month and eligibility after 90 days.
• Personal days, with eligibility after 90 days.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.
• POS system training.
• Ongoing professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED