Retail Sales Associate (AM)

The Salvation Army Central Territory•Lake Zurich, IL

4d•Onsite

About The Position

The Salvation Army is seeking a friendly and enthusiastic Store Sales Associate to create a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and mission-driven work, helping turn donations into resources that support The Salvation Army’s community programs. The associate will help provide affordable shopping options and support the organization’s mission of serving people in need.

Requirements

High school diploma or currently pursuing one.
Strong English communication skills for customer and team interactions.
Basic computer skills and ability to learn new systems.
Ability to work a flexible schedule, including evenings, nights, holidays, and weekends.
Professional appearance and adherence to the dress code.
Reliable and team-oriented mindset.
Ability to stand for extended periods.
Capability to move throughout the store.
Physical ability to handle merchandise and maintain the store’s appearance.

Responsibilities

Greet customers, offer assistance, and provide exceptional customer service.
Accurately process sales transactions using the Point of Sale system, including opening, closing, and balancing.
Maintain the store’s appearance by cleaning, organizing, and restocking.
Process and display new merchandise to help meet daily production goals.
Contribute to a positive shopping environment.

Benefits

403(b) retirement savings plan with immediate eligibility.
Voluntary life insurance options.
Paid time off prorated for part-time employees.
Vacation days, with accrual beginning after the first month and eligibility after 90 days.
Personal days, eligible after 90 days.
Sick days with discretionary days.
Paid holidays, with immediate eligibility.
Ongoing professional development opportunities.

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