Retail Sales Associate (AM)

The Salvation Army USA Central Territory•Vernon Hills, IL
•$15 - $16•Onsite

About The Position

The Retail Sales Associate helps create a welcoming shopping experience for customers and donors while supporting The Salvation Army’s community programs. The role combines customer service, retail operations, and mission-driven work, transforming donations into resources that support people in need. The position is part-time, up to 28 hours per week, with hours listed as 10:00 a.m. to 3:00 p.m. Hours may vary and include Saturdays. The position is located in Mundelein.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for interactions with customers and team members.
  • Basic computer skills and the ability to learn new systems.
  • Ability to work a flexible schedule.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Ability to stand for extended periods, move throughout the store, and handle merchandise while maintaining the store’s appearance.

Responsibilities

  • Greet customers, offer assistance, and provide exceptional customer service.
  • Accurately process sales using the Point of Sale system, including opening, closing, and balancing.
  • Maintain the store’s appearance by cleaning, organizing, and restocking.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Vacation days, with accrual beginning after the first month and eligibility after 90 days.
  • Personal days, eligible after 90 days.
  • Sick days with discretionary days.
  • Paid holidays, with immediate eligibility.
  • Comprehensive POS system training.
  • Ongoing professional development opportunities.
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