Retail Sales Associate (AM)

The Salvation Army Central Territory•Mundelein, IL

About The Position

Join The Salvation Army as a Retail Sales Associate and help create a welcoming shopping experience for customers and donors. This role combines customer service and retail operations with mission-driven work, transforming donations into resources that support the organization's community programs. The position is part-time, up to 28 hours per week, with hours listed as 10:00 a.m.–3:00 p.m. and subject to variation, including Saturdays. The location is Mundelein. Comprehensive Point of Sale system training is provided, with expected proficiency within three months. Ongoing professional development opportunities are available. Success includes accurate transactions, positive customer feedback, a clean and organized store, meeting daily production and sales goals, strong teamwork, and reliable attendance.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for interacting with customers and team members.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Ability to stand for extended periods.
  • Ability to move throughout the store.
  • Physical ability to handle merchandise and maintain store appearance.

Responsibilities

  • Greet customers, offer assistance, and provide exceptional customer service.
  • Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
  • Clean, organize, and restock the store to maintain its appearance.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.

Benefits

  • 403(b) retirement savings plan with immediate eligibility
  • Voluntary life insurance options
  • Paid time off, prorated for part-time employees
  • Vacation days, with accrual beginning after the first month and eligibility after 90 days
  • Personal days, eligible after 90 days
  • Sick days with discretionary days
  • Paid holidays, with immediate eligibility
  • Ongoing professional development opportunities
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