Retail Sales Associate (AM)

The Salvation Army USA Central Territory•Gurnee, IL
•$15 - $16•Onsite

About The Position

The Salvation Army is seeking a friendly and enthusiastic Retail Sales Associate to create a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and mission-driven work supporting the organization's community programs by transforming donations into resources for people in need. The position is part-time, up to 28 hours per week, in Gurnee. The listed shift is 4:30 p.m. to 8:30 p.m.; hours may vary and include Saturdays. Pay is $15.00–$16.00 per hour. Comprehensive Point of Sale (POS) system training is provided, with proficiency expected within three months. Ongoing professional development opportunities are available. The Salvation Army is an equal opportunity employer and encourages applications from back-to-work candidates, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for interactions with customers and team members.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Reliable transportation.
  • Ability to stand for extended periods.
  • Capability to move throughout the store.
  • Physical ability to handle merchandise and maintain store appearance.

Responsibilities

  • Greet customers and offer assistance to provide exceptional customer service.
  • Accurately process sales transactions using the Point of Sale system, including opening, closing, and balancing.
  • Maintain store appearance by cleaning, organizing, and restocking.
  • Help meet daily production goals by processing and displaying new merchandise.
  • Contribute to a positive shopping environment.
  • Perform at least one of the following duties: bank running (requires reliable transportation), pricing, or cross-training in other departments.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Pro-rated vacation days; accrual begins after the first month, with eligibility after 90 days.
  • Pro-rated personal days, eligible after 90 days.
  • Sick days with discretionary days.
  • Paid holidays with immediate eligibility.
  • Comprehensive POS system training.
  • Ongoing professional development opportunities.
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