Retail Sales Associate Spanish Bilingual

Verizon•Hialeah, FL
•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales through technology knowledge and customer service, understanding customers’ needs, recommending complete solutions, and closing sales. Associates also develop skills through ongoing training in merchandising and inventory operations, may contact interested existing customers by phone or text, and may engage with the community at Verizon-sponsored off-site events. The role offers $16.00–$21.00 per hour in base pay, plus individual commissions tied to sales performance. Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment. Compensation varies by geography, hours worked, and performance. The position is scheduled for 40 hours per week and requires availability for evenings, weekends, and holidays, with schedules provided four weeks in advance. Employees may also pick up additional shifts, typically during summer, November through December, or peak vacation periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Connect with customers, ask questions, and uncover their needs.
  • Recommend products and solutions that meet customers’ needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Potentially contact current Verizon customers who have expressed interest in products and services by phone or text.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, with up to 8 weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other offerings.
  • Sales recognition programs and incentives.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with service.
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