Retail Sales Associate (Deco)

Floor & Decor•Daytona Beach, FL
•Onsite

About The Position

Floor & Decor Sales Associates provide customers with friendly, accurate service and support in finding products for their projects. Associates help maintain a fast-paced, safe environment by keeping sales departments clean and well stocked. The role is suited to people who enjoy learning and helping others. This position is available full-time or part-time. The minimum base pay is $15.10 per hour, with higher starting pay available based on experience. Some positions may require completion of forklift certifications through Floor & Decor. Where permissible by state law, certification to use heavy equipment requires successfully passing a drug test. The job may involve occasional exposure to a warehouse environment and moving vehicles. The work environment is typically quiet to moderate. Associates must be able to perform the listed physical activities and exertion.

Requirements

  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to use hands and fingers to handle or feel objects.
  • Ability to frequently stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.

Nice To Haves

  • Some positions may require completion of forklift certifications through Floor & Decor.

Responsibilities

  • Connect with customers, ask about their projects, recommend products, and build excitement about their purchases.
  • Provide exceptional customer service and exceed customer expectations when assisting them.
  • Maintain assigned areas in stock, clean, shoppable, and safe condition.
  • Work cooperatively with management and team members to achieve sales goals.
  • Process customer purchases at checkout using the point-of-sale (POS) system.
  • Process refunds and exchanges according to established guidelines.
  • Follow established cash, check, and credit card acceptance procedures.
  • Create price tags and merchandise signs.
  • Stock, tag, and display merchandise.
  • Act and work consistently with the company’s core values.
  • Demonstrate and comply with the company’s safety processes.
  • Answer the telephone according to company guidelines.
  • Assist in other areas of the store as needed.
  • Work accurately in a fast-paced environment.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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