Retail Sales Associate - Part Time

Curaleaf•Deerfield, IL

3d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate at its Deerfield, Illinois location. The associate serves as a customer-facing representative and product resource, helping guests explore cannabis products and providing welcoming, informative, inclusive service. The role involves building customer relationships, making personalized recommendations, processing purchases, and contributing to a positive store experience. The position also supports daily store operations, including opening and closing, cash handling, ID checks, customer profile updates, inventory support, online order fulfillment, and maintaining clean, organized, stocked sales and backroom areas. Associates are expected to support sales goals, stay informed about promotions and products, and adapt to a fast-paced, compliance-driven retail environment. The schedule is 5–29 hours per week and requires availability for weekends, evenings, and holidays. The listed hourly rate is $17.50 plus tips.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Ability to de-escalate concerns and respond calmly and constructively.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working effectively with a team.

Nice To Haves

Sales experience involving KPI tracking and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to provide an exceptional customer experience.
Build genuine customer connections, ask questions, and provide personalized product recommendations.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow required procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Work toward and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions, deals, and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store.