Retail Sales Associate – Part Time

Autozone • Virginia Beach, VA

20d

About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for automotive needs. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and store operations. The Retail Sales Associate helps deliver WOW! Customer Service by exceeding customer expectations and contributing to a positive, knowledgeable retail environment. The role includes assisting customers, recommending products and services, maintaining merchandise and store organization, supporting team members, and using diagnostic tools to read codes from customer vehicles and recommend solutions.

Requirements

• Must be at least 16 years old.
• Ability to lift, load, and deliver merchandise.
• Flexible schedule availability, including mornings, nights, and weekends; overtime may be needed.

Nice To Haves

• Basic knowledge of automotive parts.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to maintain a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow point-of-sale procedures and loss prevention policies, and support proper financial management and smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of Personal Protective Equipment (PPE).
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed