Retail Sales Associate, Wenatchee Valley - Full Time

Macy's • East Wenatchee, WA

1d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with relevant products and services. Through warmth, product knowledge, and a personal approach on the sales floor and in fitting rooms, you build trust, meet sales targets, and inspire customer loyalty. The role emphasizes selling and customer engagement rather than cashiering alone.

You help keep the shopping space clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. Throughout the day, you engage customers, maintain merchandise and fitting rooms, update signs and pricing, and support merchandise moves. You also share loyalty-program benefits and provide a thoughtful, appreciative close to each customer interaction.

Colleagues support one another with honesty, care, and collaboration, and work to improve, learn from each other, and achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with warm, personal service and understand their needs.
• Offer personalized product and service recommendations using product knowledge.
• Drive sales performance, meet sales goals, and use effective selling behaviors.
• Build customer relationships and encourage loyalty, including sharing loyalty-program benefits.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Update signs and pricing and support merchandise moves as needed.
• Collaborate with colleagues to serve customers and communities and achieve individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed