Retail Sales Associate - Part Time

Curaleaf•Tampa, FL

10d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a brand representative and product resource for customers. The associate helps create a welcoming, informative, inclusive, and engaging shopping experience by learning about customers’ needs, recommending suitable products, processing purchases, and building customer trust. The role suits someone passionate about cannabis, comfortable working with people, and able to operate in a fast-paced retail environment. The associate supports customer service, store operations, inventory, and sales goals. Duties include assisting with opening and closing, handling cash, checking identification, updating customer profiles, processing transactions, maintaining store cleanliness and stock, fulfilling online orders, and following procedures and regulations. The position requires flexibility for varied shifts, including evenings, weekends, holidays, and occasional overnights. The stated availability is 15–25 hours, with weekend availability strongly preferred. The role involves standing and walking for extended periods, other movements such as stooping, kneeling, crouching, crawling, reaching, and use of the hands and fingers, and lifting up to 25 pounds regularly and up to 50 pounds occasionally. The work environment may involve exposure to dust, pollen, and plant pathogens, confined spaces, high stress, and changing conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic proficiency in math and computer applications for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to teamwork.

Nice To Haves

Sales experience focused on tracking KPIs and meeting targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build genuine customer connections, ask questions, and offer personalized product advice.
Address customer concerns and resolve issues professionally.
Encourage customer loyalty by enrolling guests in rewards programs.
Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow applicable procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store success.