Retail Sales Associate, Market Place - Full Time

Macy's•Champaign, IL

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine goal-oriented selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, make personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors, work toward sales targets, and help build customer trust and loyalty. You also keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. Throughout the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Team members support one another and continually work to improve individual and store results. This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Physical duties include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to talk, move frequently, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with genuine hospitality, understand their needs, and make personalized product and service recommendations.
Use product knowledge and smart selling behaviors to meet sales goals and build customer trust and loyalty.
Welcome customers and create friendly, personal conversations and lasting customer relationships.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, help ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and contribute to individual and store results.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.