Retail Sales Associate, Market Place - Full Time

Macy's•Champaign, IL

17h•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly, personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. Colleagues share loyalty program benefits, help customers complete their shopping, and collaborate with teammates to deliver strong individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires regular, dependable attendance and punctuality, as well as physical activity including standing, moving, lifting, reaching, and using ladders. It also requires use of computers, handheld equipment, and a cash register.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and a cash register.

Responsibilities

Welcome customers, understand their needs, and provide personalized product and service recommendations.
Engage customers using genuine hospitality, product knowledge, and effective selling behaviors to meet sales goals.
Build customer relationships and encourage loyalty through friendly, personal interactions.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
Collaborate with colleagues and support one another to serve customers and communities.
Use computers, handheld equipment, and the cash register to perform job functions and process transactions.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice