Retail Sales Associate - Part-Time - 3292

Cash America Pawn • Cocoa, FL

8d • $15 - $18

About The Position

FirstCash Holdings, Inc. is hiring a part-time Retail Sales Associate to assist customers with sales, loans, and product inquiries. The role supports pawn and short-term loan services by explaining terms, completing paperwork, and providing a smooth customer-focused experience. Associates process sales and loan activity accurately in accordance with company and regulatory guidelines, evaluate merchandise condition and value, maintain the sales floor and displays, handle cash and negotiable items responsibly, and assist with store operations and basic opening and closing tasks. The position also involves communicating with customers and team members, completing required training, following company policies, and performing other duties as assigned. Associates may encounter a variety of merchandise, including firearms at FFL locations; certification is provided. Compensation is $15.00–$18.00 per hour plus commission, which may range from 2% to 8% based on individual performance. Full commission details are provided during the interview process.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Willingness to work with a variety of merchandise; firearms may be present at FFL locations, with certification provided.

Nice To Haves

• Experience using retail checkout systems.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas when needed.

Benefits

• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Earned Wage Access available after day two.
• Hourly pay plus commission, with commission of 2%–8% based on individual performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED