About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You understand customer needs, provide personalized recommendations, and connect customers with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role is more than cashiering: customer service is central to the work. You also help keep the shopping area clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and popular items, and stay current on trends and promotions. During customer interactions, they offer a warm welcome and create personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages, testers, and merchandise selected for return to vendors, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another and work to improve, meet sales goals, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and product recommendations.
  • Engage customers, use effective selling behaviors, and work toward daily sales goals.
  • Build customer relationships and share information about products, services, promotions, and the Loyalty program.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Collaborate with teammates and contribute to individual and store results.
  • Attend to customers through the close of each interaction, including offering a sincere thank-you.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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