Seasonal Retail Sales Associate, Montebello Town Center

Macy's•Montebello, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Working on the sales floor or in the fitting room, you use product knowledge and a personal approach to build trust, achieve sales targets, and encourage customer loyalty. The role includes more than cashiering. You help keep the shopping space clean, organized, and inviting, while contributing to a welcoming customer experience. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Offer personalized product recommendations and help customers find products and services that meet their needs.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and testers, and prepare selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Support teammates through honesty, care, and collaboration.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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