Seasonal Retail Sales and Recovery Associate, Montebello Town Center
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor ready for customers. You provide friendly, high-quality service and support the team in achieving sales goals. At the start of the day, colleagues prepare the sales floor, review goals, new arrivals, top sellers, and promotions, and get ready to assist customers. Throughout the day, they welcome customers, build friendly personal connections, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another with honesty, care, and collaboration, and aim to improve their work and contribute to individual and store results. The role requires flexibility to work days, evenings, weekends, and holidays, along with dependable attendance and punctuality. The position involves frequent technology use and physical tasks including standing, lifting, moving, reaching, and climbing ladders. Macy’s describes a dynamic, inclusive work environment and offers competitive pay and benefits.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be able to use electronic devices.
- Meet the physical requirements of the role, including talking, lifting at least 25 pounds, standing for at least two consecutive hours, constant moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through genuine hospitality and attentive customer service.
- Maintain a clean, organized, shoppable sales floor and tidy fitting rooms.
- Maintain merchandise displays and support needed merchandise moves.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations.
- Update signs and pricing.
- Share Loyalty program benefits and ensure customers have what they need.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
- Use technology, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
