Retail Sales Associate - Part Time

Curaleaf•Wayne, PA

6d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent its brand and help customers explore cannabis products in a welcoming, informative, inclusive, and engaging retail environment. The associate provides personalized product guidance, builds customer relationships, supports purchases and loyalty enrollment, and helps deliver a high-quality customer experience. The role also supports store operations by opening and closing the store, handling cash, checking IDs, updating customer profiles, processing transactions, maintaining store standards, and assisting with inventory and online orders. Associates work toward sales goals, stay informed about promotions and products, and adapt to the needs of a fast-paced, compliance-driven retail setting. The position is located at 707 Lancaster Ave, Wayne, Pennsylvania. Availability of 4–29 hours per week is stated, with weekends, evenings, and holidays required. The hourly pay rate is $17.50.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Commitment to collaboration and effective teamwork.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner.
Build customer connections, ask thoughtful questions, and provide personalized product recommendations.
Address customer concerns professionally and resolve issues to support satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked, including the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.