Retail Sales Associate, Northpark Center - Full Time

Macy's • Dallas, TX

22h • Onsite

About The Position

As a Retail Selling Colleague at Macy’s Northpark Center, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, recommend relevant products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and encourage loyalty. The role involves more than operating a cash register: customer engagement, teamwork, and creating welcoming experiences are central to the work.

You help keep the sales floor and fitting rooms clean, organized, and inviting. You review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personalized conversations. You also maintain a shoppable space, share loyalty program benefits, and help customers finish their visit positively.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Engage customers, understand their needs, and offer personalized product and service recommendations.
• Achieve sales goals through customer engagement and effective selling behaviors.
• Build customer relationships and encourage loyalty through warm, personal service.
• Stay informed about sales goals, new arrivals, top-selling items, current trends, and promotions.
• Keep sales floors and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
• Collaborate with colleagues and support a positive customer and team experience.
• Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed