Retail Sales Associate Spanish Bilingual

Verizon•Merrillville, IN

3d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales, deliver exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customers through questions and relationship-building, recommending complete sales solutions, and closing sales through clear communication. You will also develop skills in merchandising and inventory, contact interested Verizon customers by phone or text, and may represent Verizon at sponsored events outside the store to build customer relationships. This is an onsite, worksite-based role with 40 scheduled hours per week. The position requires bilingual fluency in English and Spanish and availability to work evenings, weekends, and holidays. Employees will know their schedules four weeks in advance and may have opportunities to pick up additional shifts, particularly during peak periods. The position offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance. This is a commission-based position with potential for additional compensation.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Fluency in English and Spanish.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying technology knowledge and customer service skills.
Identify customers’ needs by building connections and asking appropriate questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Develop skills in operational functions, including merchandising and inventory, through ongoing training.
Contact interested current Verizon customers by phone and text to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs, which have previously included travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.