Retail Sales Associate, Stockton Sherwood - Part Time

Macy's•Stockton, CA

19h•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create personalized customer experiences. You learn about customers’ needs, recommend appropriate products and services, share product knowledge, and work toward sales goals by engaging customers and using effective selling behaviors. The role includes helping customers on the sales floor and in fitting rooms, building trust and loyalty, and contributing to team and store results. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a thoughtful closing to each interaction. The role requires collaboration, a focus on continuous improvement, and dependable attendance. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Weekend shifts are required.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers, understand their needs, and provide personalized product and service recommendations.
Use product knowledge and effective selling behaviors to achieve daily sales goals and store results.
Create welcoming, friendly customer interactions and build relationships that encourage customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits and ensure customers have what they need before concluding their visit.
Collaborate with colleagues and contribute to a supportive team environment.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice