Retail Sales Associate - Part Time

Curaleaf•Scottsdale, AZ

7d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent its brand and help customers explore cannabis products in a welcoming, informative, inclusive, and engaging environment. The associate provides personalized product guidance, delivers excellent service, and supports customers throughout their shopping experience, including first-time shoppers. The role combines customer service and sales with store operations. Responsibilities include processing purchases, handling cash, checking identification, maintaining customer profiles, supporting inventory and online orders, and keeping the store clean, organized, and stocked. Associates are expected to meet sales goals, stay informed about promotions and products, and contribute to a collaborative, compliant retail environment. The position is located at 16277 N Greenway Hayden Loop, Scottsdale, Arizona. Availability is required for 5–29 hours per week, including weekends, evenings, and holidays. The hourly pay rate is $15.25 plus tips.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic proficiency in math and computer applications.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to meet the stated physical demands, including standing for extended periods and lifting up to 50 pounds.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build connections with customers, ask thoughtful questions, and offer personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customer loyalty by signing guests up for rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check identification, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked, including the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.