Retail Sales Associate - Smart Cart
About The Position
WIS International is hiring a part-time Retail Sales Associate to introduce customers to an interactive Smart shopping cart and make their shopping experience easier and more enjoyable. The role is suited to friendly, enthusiastic, tech-savvy people who enjoy retail and customer service. Associates demonstrate the cart, teach customers how to use it, troubleshoot issues, gather feedback, encourage adoption, and coordinate with store management and the Smart Cart team. Associates also answer questions, assist shoppers, offer recommendations, and provide exceptional service. Travel and training wages vary based on local WIS office wages. The role requires working for the full duration of the assigned project. Other non-Smart Cart positions may be available after project completion. The work requires prolonged standing, frequent walking, regular hand and wrist use including repetitive motions, lifting and carrying items up to 25 pounds, and travel by car. WIS states that it provides reasonable accommodations to qualified individuals with disabilities. Duties and responsibilities may change, with or without notice.
Requirements
- Must be at least 18 years old and authorized to work in the United States.
- Must have access to reliable transportation.
- Must be able to work for the entire duration of the assigned project.
- Comfort using and explaining new technology, with a basic understanding of AI technology and user interfaces.
- Ability to troubleshoot common technical issues.
- Excellent verbal and written communication skills, including the ability to explain complex concepts simply and engagingly.
- Strong customer service skills and a friendly, approachable demeanor.
- Ability to think quickly and resolve issues efficiently.
- Ability to work independently and in a team environment.
- Must be able to stand for prolonged periods, walk frequently, use hands and wrists regularly including repetitive motions, lift and carry items up to 25 pounds, and travel by car.
Nice To Haves
- Previous experience in retail associate work, grocery stores, customer service, technology, product demonstrations, shopper assistance, or brand ambassador roles.
- Team-oriented, highly motivated, and self-driven approach.
- Effective customer relations skills and a commitment to consistently delivering exceptional service.
Responsibilities
- Engage with customers and demonstrate the features of the interactive Smart shopping cart.
- Provide brief tutorials to teach customers how to use the cart and explain its features and benefits.
- Assist customers with difficulties and resolve common issues promptly.
- Gather customer feedback and relay it to the development team.
- Develop and implement strategies to encourage customers to try and continue using the shopping cart.
- Collaborate with store management and the Smart Cart team to ensure the cart meets customer needs and expectations.
- Answer questions, assist customers throughout their shopping experience, offer recommendations, and provide exceptional service.
Benefits
- Referral bonuses.
- Career growth and promotion opportunities.
- Employee-paid health insurance available at competitive group rates.
- Opportunities for paid travel and occasional overnight stays.
- Supportive and diverse work environment where individuals are valued.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
