Retail Sales Associate - Smart Cart
About The Position
WIS is hiring a part-time Retail Sales Associate to introduce customers to an interactive Smart shopping cart and help make shopping easier and more enjoyable. The role is suited to friendly, enthusiastic people who enjoy public-facing retail work, customer service, and technology. Associates demonstrate the cart, teach customers how to use it, troubleshoot issues, gather feedback, and encourage ongoing adoption. They also assist shoppers and coordinate with store management and the Smart Cart team. Travel and training wages vary according to local WIS office wages; candidates should ask their recruiter for details.
Requirements
- Must be at least 18 years old and authorized to work in the United States.
- Access to reliable transportation.
- Ability to work for the entire duration of the assigned project.
- Comfort using and explaining new technology; basic understanding of AI technology and user interfaces; ability to troubleshoot common technical issues.
- Excellent verbal and written communication skills, including the ability to explain complex concepts simply and engagingly.
- Strong customer service skills and a friendly, approachable demeanor.
- Ability to think quickly and resolve issues efficiently.
- Ability to work independently and in a team; team-oriented, highly motivated, self-driven individuals are preferred.
- Effective customer-relations skills and commitment to delivering exceptional service.
- Ability to stand for prolonged periods, walk frequently, use hands and wrists regularly with repetitive motions, lift and carry items up to 25 pounds, and travel by car.
Nice To Haves
- Previous experience as a retail associate, grocery store worker, customer service representative, technology demonstrator, shopper assistant, or brand ambassador.
Responsibilities
- Engage with customers and demonstrate features of the interactive Smart shopping cart.
- Conduct brief tutorials to teach customers how to use the cart and explain its features and benefits.
- Assist customers experiencing difficulties and troubleshoot issues promptly.
- Gather customer feedback and relay it to the development team.
- Develop and implement strategies to encourage customers to try and continue using the shopping cart.
- Work with store management and the Smart Cart team to ensure the cart meets customer needs and expectations.
- Answer questions, assist customers during their shopping experience, offer recommendations, and provide exceptional service.
Benefits
- Referral bonuses.
- Career growth and promotion opportunities.
- Employee-paid health insurance available at competitive group rates.
- Opportunities for paid travel and occasional overnight stays.
- Other non-Smart Cart positions may be available after project completion.
- Supportive and inclusive work environment that values diversity.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
