Retail Sales Associate - Smart Cart - Susquehanna Valley Area

Retail Services WIS Corporation•Danville, PA

1d•Onsite

About The Position

WIS International is hiring a part-time Retail Sales Associate to introduce customers in the Susquehanna Valley area to an interactive Smart shopping cart and help make their shopping experience enjoyable. The role is suited to friendly, enthusiastic people who enjoy retail, customer service, and working with technology. Locations mentioned include Lewisburg, Bloomsburg, and Danville. Starting wage is $18.00–$19.00; travel and training wages vary depending on local WIS office wages, and candidates are encouraged to ask their recruiter for details. The associate demonstrates the cart’s features, provides brief tutorials, troubleshoots customer issues, gathers feedback, and encourages customers to adopt the cart. The position also involves answering questions, offering recommendations, assisting shoppers, and coordinating with store management and the Smart Cart team. Employees must be able to work for the entire duration of their assigned project. The work involves prolonged standing, frequent walking, repetitive hand and wrist motions, lifting and carrying items up to 25 pounds, and car travel. WIS offers an innovative work environment, referral bonuses, potential career and promotion opportunities, employee-paid health insurance at competitive group rates, paid travel and occasional overnight stays, and the possibility of other non-Smart Cart positions after project completion. WIS states that it values diversity and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

Must be at least 18 years old and authorized to work in the United States.
Must have access to reliable transportation.
Must be able to work the entire duration of the assigned project.
Must be comfortable using and explaining new technology and have a basic understanding of AI technology and user interfaces.
Must be able to troubleshoot common technical issues.
Must have excellent verbal and written communication skills and explain complex concepts simply and engagingly.
Must have strong customer service skills and a friendly, approachable demeanor.
Must be able to think quickly and resolve issues efficiently.
Must be able to work independently and in a team environment.
Must be able to stand for prolonged periods, walk frequently, use hands and wrists regularly for repetitive motions, lift and carry items up to 25 pounds, and travel by car.

Nice To Haves

Previous experience in retail associate, grocery store, customer service, technology, product demonstration, shopper assistance, or brand ambassador work is a plus.
Team-oriented, highly motivated, and self-driven individuals are preferred.
Effective customer relations skills, including consistently delivering exceptional service.

Responsibilities

Engage with customers to introduce and demonstrate the interactive Smart shopping cart.
Provide quick tutorials explaining how to use the cart and its features and benefits.
Assist customers with difficulties and promptly troubleshoot common issues.
Gather customer feedback and relay it to the development team.
Develop and implement strategies to encourage customers to try and continue using the cart.
Work with store management and the Smart Cart team to ensure the cart meets customer needs and expectations.
Answer questions, assist customers throughout their shopping experience, offer recommendations, and provide exceptional service.

Benefits

Referral bonuses for referring friends and family.
Career growth and promotion opportunities.
Employee-paid health insurance available at competitive group rates.
Opportunities for paid travel and occasional overnight stays.
Other non-Smart Cart positions may be available after the project is completed.
Supportive and inclusive environment that celebrates diversity and values individuals' unique talents.

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