Retail Sales Associate Spanish Bilingual

Verizon•Miami Beach, FL

5d•$16 - $21•Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work in a retail store with a team focused on customer service, sales success, and career development. You will use your interest in technology and communication skills to understand customer needs, recommend products and solutions, and complete sales. The role includes ongoing training in merchandising and inventory, outreach to interested Verizon customers by phone and text, and opportunities to meet customers at Verizon-sponsored events outside the store. This is a commission-based position. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment. The position is scheduled for 40 hours per week, and employees must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance; additional shifts may be available, particularly during peak periods. Verizon offers training, career development, and a benefits package that includes health and well-being coverage, retirement savings, paid time off, parental leave, tuition assistance, and employee discounts. Applicants may be required to complete an assessment of about 19 minutes.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand Verizon’s customer base.
Identify customer needs by building connections and asking questions.
Recommend products and solutions that address customer needs.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Develop skills through ongoing training in operational functions, including merchandising and inventory.
Contact interested current Verizon customers by phone and text to grow the customer base.
Engage with the community at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Five weeks of paid time off, including vacation, holidays, and personal days; the benefits section also describes up to 8 company-paid holidays and up to 6 personal days per year, and newly hired employees receive up to 15 days of vacation per year, increasing with service.
Paid parental leave: 8 weeks for eligible new parents; when paired with short-term disability, it may provide up to 16 weeks for the birthing parent.
Tuition assistance up to $8,000 per year.
Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and other offerings.
Sales recognition programs with potential travel, gifts, and other incentives.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment.