Retail Sales Associate (Part-time)

Twin Liquors LP • San Antonio, TX

4d • Onsite

About The Position

Twin Liquors is a family-owned Austin company founded in 1937. The Retail Sales Associate helps create a positive in-store experience by serving customers, sharing knowledge of wine and spirits, and supporting store operations. The role involves responsible alcohol service, maintaining store presentation and safety, assisting with sales and merchandising, and accurately handling point-of-sale and financial transactions.

This position has no direct reports. Work is scheduled as needed by management, with availability for hours between 9:00 a.m. and 9:30 p.m., including opening and closing shifts, weekends, and holidays. A typical work week includes Monday through Saturday; stores are closed Sundays. Travel is minimal to none among locations in major Texas cities and regions.

Requirements

• Must be 21 years of age or older.
• Strong knowledge of company policies, goals, and standards.
• Ability to act with integrity, honesty, and professionalism.
• Excellent analytical, organizational, oral communication, and written communication skills.
• Confidence and comfort engaging customers to provide an elevated experience and excellent customer service.
• Excellent interpersonal skills and ability to communicate effectively with team members and leadership.
• Ability to use technology applicable to the position and access information needed for daily responsibilities.
• Desire to continually develop retail sales skills and knowledge of products and services.
• Ability to demonstrate creativity in promoting sales, merchandising, and/or marketing.
• Ability to follow directions and established procedures, and to initiate and complete tasks without necessary supervision.
• Problem-solving skills, especially in high-stress situations.
• Ability to multitask, prioritize assignments, and meet deadlines and commitments.
• Ability to demonstrate accuracy and thoroughness, seek quality improvements, apply feedback, and monitor one's own work.
• Full knowledge of applicable TABC regulations.
• Progressive retail experience.
• Product knowledge in wine and spirits.
• Ability to stand for four-hour intervals, totaling up to eight hours per day and up to 40 hours per week.
• Ability to frequently climb a ladder; twist, bend, stoop, kneel, and crawl; and repeatedly lift up to 50 pounds.
• Ability to work eight hours at a time and work alone during weekday, weekend, opening, midday, and closing shifts.
• Availability to work scheduled hours between 9:00 a.m. and 9:30 p.m., including opening and closing shifts, weekends, and holidays.

Nice To Haves

• One to three years of experience in retail, bartending, or a restaurant setting.

Responsibilities

• Practice responsible alcohol service in accordance with local and state laws, including verifying identification and preventing service to intoxicated customers.
• Assist with store operations, including cleanliness, product display fullness, signage, safety, and customer service.
• Support customer satisfaction by learning about products and working with co-workers to provide excellent sales service.
• Maintain awareness of product information and current or upcoming product trends.
• Meet high standards in retail execution.
• Communicate regularly with Store Team Leaders about proper store operations.
• Operate the POS system, make change, process credit card transactions accurately, and account for all monies at the end of each shift.
• Respond promptly to customer needs, questions, and requests; seek assistance when needed and answer the store phone system.
• Ensure financial transactions are correct and maintain accuracy and coin for making change.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED