Retail Sales Associate, Yakima Valley Mall - Part Time

Macy's • Union Gap, WA

5d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you help make customer visits memorable, build trust and loyalty, and achieve sales goals. The role includes helping keep the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they engage customers in friendly, personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work to improve their individual and store results.

This is a part-time position at Yakima Valley Mall. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, lift, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and recommendations based on customer needs.
• Drive sales performance, meet sales goals, and use effective selling behaviors.
• Build customer relationships and encourage loyalty by sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Collaborate with and support colleagues to serve customers and achieve individual and store results.
• Process register transactions and use handheld equipment and other technology as needed.
• Ensure customers have what they need and conclude interactions with a sincere thank-you.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed