Retail Sales Associate, Yakima Valley Mall - Part Time

Macy's•Union Gap, WA
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn customers’ needs, offer personalized recommendations, and connect them with products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues start the day by preparing the sales floor, reviewing sales goals, and learning about new arrivals, best sellers, trends, and promotions. During the day, they welcome customers and build relationships through friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Teamwork, ongoing learning, and a focus on individual and store results are central to the role. This part-time position typically schedules 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts, and the role requires flexible availability for days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Use product knowledge and smart selling behaviors to meet daily sales goals and drive results.
  • Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program and ensure customers have what they need before completing their visit.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Use computers, handheld equipment, and cash registers to process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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