Retail Sales Associate - 2124
About The Position
The Retail Sales Associate serves customers by assisting with sales, loans, and product inquiries. The role supports pawn and short-term loan services by explaining terms, completing paperwork, and providing a smooth, customer-focused experience. Associates process transactions accurately in accordance with company and regulatory guidelines, evaluate merchandise condition and value, maintain the sales floor and displays, handle cash and negotiable items responsibly, and assist with basic store opening and closing tasks. The position also requires clear communication, completion of required training, and adherence to company policies. Compensation is $11.00–$14.00 per hour plus commission; associates may earn 2–8% commission based on individual performance.
Requirements
- Be at least 18 years old.
- Have a high school diploma, GED, or equivalent experience.
- Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
- Availability for a flexible retail schedule, including weekends and holidays.
- Comfort working with a variety of merchandise; firearms may be handled at FFL locations, with certification provided.
- Strong customer service skills and a team-oriented mindset.
- Basic math and computer skills.
Nice To Haves
- Experience using retail checkout systems.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Greet and assist customers with sales, loans, and product inquiries.
- Explain pawn and short-term loan terms, complete paperwork, and provide a customer-focused experience.
- Process sales and loan activity accurately while following company and regulatory guidelines.
- Evaluate merchandise condition and value to support buying, selling, and loan decisions.
- Maintain a clean, organized sales floor and merchandise displays.
- Handle cash and negotiable items responsibly.
- Support store operations, including basic opening and closing tasks.
- Communicate clearly with customers and team members.
- Complete required training and follow company policies.
- Perform other duties as assigned.
- Assist customers or retrieve merchandise from exterior areas as needed.
Benefits
- Employee discounts starting day one.
- Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
- Vacation and sick/personal time based on tenure and applicable state and local requirements.
- 401(k) auto-enrollment after six months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
- Earned Wage Access available after day two.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
