Retail Sales Associate - 2124

First Cash • Grapevine, TX

6d

About The Position

Cash America Pawn is hiring a full-time, customer-focused Retail Sales Associate. The role combines hourly pay of $11.00–$14.00 with commission, which may range from 2% to 8% based on individual performance. Associates help customers with merchandise sales, pawn and short-term loan services, and product inquiries; process transactions; evaluate merchandise; and support daily store operations. Most stores are open from 9 a.m. to 6 p.m., and many are closed on Sundays. The position involves a flexible retail schedule, including weekends and holidays, and may include handling firearms at FFL locations; certification is provided. Employment offers require agreement to a binding arbitration process. The role’s duties may be modified as needed.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.

Nice To Haves

• Experience using retail checkout systems.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Explain pawn and short-term loan terms, complete paperwork, and provide a smooth customer-focused experience.
• Accurately process sales and loan activity in accordance with company and regulatory guidelines.
• Evaluate merchandise condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Earned Wage Access available after day two.
• Employee discounts starting on day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.
• Hourly pay plus commission of 2%–8%, based on individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED