Retail Sales Associate - Part-Time - 2124

First Cash • Grapevine, TX

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About The Position

Cash America Pawn is hiring a part-time Retail Sales Associate to provide customer-focused service across retail sales, pawn, and short-term loan services. The role pays $11.00–$14.00 per hour, plus commission of 2–8% based on individual performance; commission details are provided during the interview process. Store hours are generally 9 AM–6 PM, and many stores are closed Sundays. The role may involve working with a variety of merchandise, including firearms at FFL locations; certification is provided for firearms-related work. The position may also involve assisting customers or retrieving merchandise from exterior areas. The description outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.

Nice To Haves

• Experience using retail checkout systems is a plus.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Explain pawn and short-term loan terms, complete paperwork, and provide a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state/local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Commission of 2–8% based on individual performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED