Retail Sales Associate, Southdale Center - Part Time

Macy's•Edina, MN

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, share product knowledge, and connect customers with appropriate products and services. You work toward sales goals by engaging customers and using effective selling behaviors, while helping maintain a clean, organized, inviting sales floor and fitting rooms. The role includes preparing for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and keeping the shopping space ready for customers. Throughout the day, you build customer relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and share loyalty program benefits. You also collaborate with colleagues to serve customers and communities and contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Understand customers’ needs and offer personalized product and service recommendations.
Engage customers with a warm welcome and friendly, personal conversations to build customer relationships.
Use product knowledge and effective selling behaviors to meet sales goals and promote customer loyalty.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the Loyalty program and conclude customer interactions with a sincere thank-you.
Collaborate with colleagues to serve customers and communities and achieve individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice